வேலை வாய்ப்பு

கீழே உள்ளவற்றுள் தேர்ந்தெடுக்கவும்

MyCareersFuture ( 235 )
Adjunct Lecturers (English)
$1000 - $3000

Job Descriptions

· Plan, prepare and deliver instructional activities that facilitate active learning experiences

· Assist in developing schemes of work and lesson plans

· Establish and communicate clear objectives for all learning activities

· Prepare classroom for class activities

· Provide a variety of learning materials and resources for use in educational activities

· Identify and select different instructional resources and methods to meet students' varying needs

· Instruct and monitor students in the use of learning materials and equipment

· Use relevant technology to support instruction

· Observe and evaluate student's performance and development

· Assign and grade class work, homework, tests and assignments

· Provide appropriate feedback on work

· Encourage and monitor the progress of individual students

· Maintain accurate and complete records of students' progress and development

· Update all necessary records accurately and completely as required by law, district policies and school regulations

· Prepare required reports on students and activities

· Manage student behaviour in the classroom by establishing and enforcing rules and procedures

· Maintain discipline in accordance with the rules and disciplinary systems of the school

· Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement

· Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations

· Participate in department and school meetings,

· Keep updated with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities

Job Requirements

· Candidate must possess at least a Bachelor degree from an accredited institution & one of the following - CELTA, TEFL, TESOL, MA Applied Linguistics, BA English.

· At least 3 years of working experience in related areas

· Strong passion for teaching

· Ability to share industry experience

· Must be current with learning methods and strategies

· Must be student-oriented

· Excellent presentation and communication skills

· Have good organising & planning skills, high work standards, and able to adapt to changes

· Able to problem solve, have high stress tolerance & good decision making skills

Job Descriptions

· Plan, prepare and deliver instructional activities that facilitate active learning experiences

· Assist in developing schemes of work and lesson plans

· Establish and communicate clear objectives for all learning activities

· Prepare classroom for class activities

· Provide a variety of learning materials and resources for use in educational activities

· Identify and select different instructional resources and methods to meet students' varying needs

· Instruct and monitor students in the use of learning materials and equipment

· Use relevant technology to support instruction

· Observe and evaluate student's performance and development

· Assign and grade class work, homework, tests and assignments

· Provide appropriate feedback on work

· Encourage and monitor the progress of individual students

· Maintain accurate and complete records of students' progress and development

· Update all necessary records accurately and completely as required by law, district policies and school regulations

· Prepare required reports on students and activities

· Manage student behaviour in the classroom by establishing and enforcing rules and procedures

· Maintain discipline in accordance with the rules and disciplinary systems of the school

· Perform certain pastoral duties including student support, counselling students with academic problems and providing student encouragement

· Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations

· Participate in department and school meetings,

· Keep updated with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities

Job Requirements

· Candidate must possess at least a Bachelor degree from an accredited institution & one of the following - CELTA, TEFL, TESOL, MA Applied Linguistics, BA English.

· At least 3 years of working experience in related areas

· Strong passion for teaching

· Ability to share industry experience

· Must be current with learning methods and strategies

· Must be student-oriented

· Excellent presentation and communication skills

· Have good organising & planning skills, high work standards, and able to adapt to changes

· Able to problem solve, have high stress tolerance & good decision making skills

LONDON SCHOOL OF BUSINESS & FINANCE PTE. L
LONDON SCHOOL OF BUSINESS & FINANCE PTE. LTD.
via MyCareersFuture
மேலும் பார்க்க
Customer Service Officer (Public Sector)
$2100 - $2200

Job Responsibilities:

Survey Preparation

  • Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
  • Email electronic copies (excel or PDF format) of the survey to respondents.
  • Test survey validations and rules in the electronic survey platform.

Survey Fieldwork

  • Answer phone and email queries from respondents to ensure the accuracy of the survey.
  • Conduct follow up call chasers and reminders.
  • Data entry of selected survey returns into the survey system.
  • Maintain a call log to keep track of contact rate.
  • Conduct random checks of data entered survey forms to ensure data accuracy.
  • Assist officers in data clarifications.
  • Perform desktop research on the internet for supplementary information

Looking for:

  • Singaporeans only
  • Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
  • Data entry experience
  • Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
  • Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.

Interested candidate may apply via email to spcc@scientecpersonnel.com. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Chloe Chew (R1768631)

ScienTec Consulting (ScienTec Personnel) - 11C5781

Job Responsibilities:

Survey Preparation

  • Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
  • Email electronic copies (excel or PDF format) of the survey to respondents.
  • Test survey validations and rules in the electronic survey platform.

Survey Fieldwork

  • Answer phone and email queries from respondents to ensure the accuracy of the survey.
  • Conduct follow up call chasers and reminders.
  • Data entry of selected survey returns into the survey system.
  • Maintain a call log to keep track of contact rate.
  • Conduct random checks of data entered survey forms to ensure data accuracy.
  • Assist officers in data clarifications.
  • Perform desktop research on the internet for supplementary information

Looking for:

  • Singaporeans only
  • Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
  • Data entry experience
  • Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
  • Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.

Interested candidate may apply via email to spcc@scientecpersonnel.com. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Chloe Chew (R1768631)

ScienTec Consulting (ScienTec Personnel) - 11C5781

SCIENTEC CONSULTING PTE. L
SCIENTEC CONSULTING PTE. LTD.
via MyCareersFuture
மேலும் பார்க்க
Management Support Officer (Subsidy)
$2200 - $2300

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

Ministry of Social and Family Developm
Ministry of Social and Family Development
via MyCareersFuture
மேலும் பார்க்க
Admin Assistant (Govt) | $2,200+Bonus | 1 Year Contract @ Bendemeer Road
$2200 - $2200

1-month Completion Bonus

  • Manning Helpline for Migrant Domestic Workers (MDWs) in distress to call and seek help for employment-related or well-being issues.
  • Adhere to the SOP for handling of calls to the helpline, i.e. triaging of cases, escalate calls to relevant departments/parties, follow-up on escalated cases.
  • Update daily call logs, retrieve information when required and maintain stats related to calls /escalation.

Requirements:

  • Only Singaporeans
  • Proficient in Microsoft Office

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

1-month Completion Bonus

  • Manning Helpline for Migrant Domestic Workers (MDWs) in distress to call and seek help for employment-related or well-being issues.
  • Adhere to the SOP for handling of calls to the helpline, i.e. triaging of cases, escalate calls to relevant departments/parties, follow-up on escalated cases.
  • Update daily call logs, retrieve information when required and maintain stats related to calls /escalation.

Requirements:

  • Only Singaporeans
  • Proficient in Microsoft Office

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

PERSOLKELLY SINGAPORE PTE. L
PERSOLKELLY SINGAPORE PTE. LTD.
via MyCareersFuture
மேலும் பார்க்க
Admin Assistant II North II 6 Months Contract II up to $2400 per month
$2200 - $2400

Work Location: North

Working Hours: Monday to Friday 8.30m – 6pm

Working Period: Immediate for period of 6 Months

Monthly Salary: up to $2400 per month

Responsibilities:

  • Handle correspondences via emails / phone calls or hardcopy letters
  • Process requests, records and documents
  • Perform general administrative duties such as data entry, photocopying and filing
  • Assist with UAT testing when required
  • Any other adhoc administrative duties as assigned

Requirements:

  • Minimum GCE ‘A’ Level and above
  • Proficient in English
  • Able to work independently and an excellent team player who is task-orientated
  • Possess initiative and positive attitude
  • Proficient in Microsoft Office and has Good Excel Skills
  • Must be able to commit for at least 6 Months and above

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: North

Working Hours: Monday to Friday 8.30m – 6pm

Working Period: Immediate for period of 6 Months

Monthly Salary: up to $2400 per month

Responsibilities:

  • Handle correspondences via emails / phone calls or hardcopy letters
  • Process requests, records and documents
  • Perform general administrative duties such as data entry, photocopying and filing
  • Assist with UAT testing when required
  • Any other adhoc administrative duties as assigned

Requirements:

  • Minimum GCE ‘A’ Level and above
  • Proficient in English
  • Able to work independently and an excellent team player who is task-orientated
  • Possess initiative and positive attitude
  • Proficient in Microsoft Office and has Good Excel Skills
  • Must be able to commit for at least 6 Months and above

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

APBA TG HUMAN RESOURCE PTE. L
APBA TG HUMAN RESOURCE PTE. LTD.
via MyCareersFuture
மேலும் பார்க்க
Temporary Community Management Executive
$2300 - $2500

This is a temporary monthly-rated position attached to a Community Club in the central region.

Duration: 1 year

Job Scope

-Provide administrative support to the Constituency Office (CO) and the grassroots organisations (GROs). Answer enquiries from members of the public and keep abreast of all activities, courses and events available at the Community Club (CC) and other local matters. Assist in the smooth operation of the CO.

-Work closely with CO Staff to support CC operations and service CC customers with the aim to actively promote and market CC activities, courses and events and attract new customers.

Requirements

-Possess pleasant and positive personality, an aptitude for service work and able to work with people of different backgrounds.

-Prior experience in customer service would be advantageous.

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

  • 9am to 6pm

OFF Days: 1 weekday and either weekend

Monthly Salary $2,300 to $2,500

To Apply

WhatsApp resume: 8023-1992

Email resume: acerec@singnet.com.sg

This is a temporary monthly-rated position attached to a Community Club in the central region.

Duration: 1 year

Job Scope

-Provide administrative support to the Constituency Office (CO) and the grassroots organisations (GROs). Answer enquiries from members of the public and keep abreast of all activities, courses and events available at the Community Club (CC) and other local matters. Assist in the smooth operation of the CO.

-Work closely with CO Staff to support CC operations and service CC customers with the aim to actively promote and market CC activities, courses and events and attract new customers.

Requirements

-Possess pleasant and positive personality, an aptitude for service work and able to work with people of different backgrounds.

-Prior experience in customer service would be advantageous.

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

  • 9am to 6pm

OFF Days: 1 weekday and either weekend

Monthly Salary $2,300 to $2,500

To Apply

WhatsApp resume: 8023-1992

Email resume: acerec@singnet.com.sg

ACE RECRUIT
ACE RECRUITERS
via MyCareersFuture
மேலும் பார்க்க
Strategic Planning Executive
$2300 - $3200

The Executive, Strategic Planning and Corporate Development (SPCD) plays a crucial role in assisting with the formulation, implementation, and management of strategic initiatives within the organization. This position involves supporting the SPCD Managers in conducting research, analyzing data, and contributing to the development of strategies to achieve organizational goals.

Responsibilities

  • Conduct research and analysis on industry trends, competitive landscapes, and market opportunities.
  • Gather and analyse data from horizon scan research to provide insights that inform strategic decision-making.
  • Assist in the evaluation of internal strengths and weaknesses to identify strategic priorities
  • Assist in the creation and maintenance of strategic plans, ensuring alignment with organizational goals.
  • Collaborate with cross-functional teams to gather input for strategic planning processes.
  • Aid in the implementation of strategic initiatives and projects.
  • Assist in monitoring project timelines, milestones, and budgets.
  • Coordinate with various departments to ensure seamless execution of strategic plans.
  • Maintain and update databases related to strategic planning and performance metrics.
  • Generate reports and dashboards to track key performance indicators (KPIs).
  • Provide data-driven insights to support strategic decision-making.
  • Assist in the preparation of presentations, reports, and communications for internal and external stakeholders.
  • Collaborate with the communication team to ensure effective dissemination of strategic messages.
  • Foster open communication channels with cross-functional teams and departments.
  • To support the team in any other project, including initiatives relating to corporate governance and corporate development.

Requirements

  • Economics, business, communications/media studies or any other relevant undergraduate or post-graduate degrees.
  • Preferably some internship or working experience in a research or consulting role, preferably in the media and entertainment-related industry.
  • Possess strong analytical skills, strategic acumen and curiosity in industry trends and developments.
  • Passionate and evidence-driven individuals with an open mind for a wide range of perspectives and thinking styles.
  • Independent, self-motivated, resilient, resourceful, a good team player and ability to multi-task.
  • Strong in Microsoft Excel, PowerPoint, Word and any other relevant analytics software.
  • Excellent written and oral communications and interpersonal skills.
  • Knowledge of data analytics and visualization skills will be favorably considered.
  • Interest in experimenting and leveraging AI and digital tools in daily work.

The Executive, Strategic Planning and Corporate Development (SPCD) plays a crucial role in assisting with the formulation, implementation, and management of strategic initiatives within the organization. This position involves supporting the SPCD Managers in conducting research, analyzing data, and contributing to the development of strategies to achieve organizational goals.

Responsibilities

  • Conduct research and analysis on industry trends, competitive landscapes, and market opportunities.
  • Gather and analyse data from horizon scan research to provide insights that inform strategic decision-making.
  • Assist in the evaluation of internal strengths and weaknesses to identify strategic priorities
  • Assist in the creation and maintenance of strategic plans, ensuring alignment with organizational goals.
  • Collaborate with cross-functional teams to gather input for strategic planning processes.
  • Aid in the implementation of strategic initiatives and projects.
  • Assist in monitoring project timelines, milestones, and budgets.
  • Coordinate with various departments to ensure seamless execution of strategic plans.
  • Maintain and update databases related to strategic planning and performance metrics.
  • Generate reports and dashboards to track key performance indicators (KPIs).
  • Provide data-driven insights to support strategic decision-making.
  • Assist in the preparation of presentations, reports, and communications for internal and external stakeholders.
  • Collaborate with the communication team to ensure effective dissemination of strategic messages.
  • Foster open communication channels with cross-functional teams and departments.
  • To support the team in any other project, including initiatives relating to corporate governance and corporate development.

Requirements

  • Economics, business, communications/media studies or any other relevant undergraduate or post-graduate degrees.
  • Preferably some internship or working experience in a research or consulting role, preferably in the media and entertainment-related industry.
  • Possess strong analytical skills, strategic acumen and curiosity in industry trends and developments.
  • Passionate and evidence-driven individuals with an open mind for a wide range of perspectives and thinking styles.
  • Independent, self-motivated, resilient, resourceful, a good team player and ability to multi-task.
  • Strong in Microsoft Excel, PowerPoint, Word and any other relevant analytics software.
  • Excellent written and oral communications and interpersonal skills.
  • Knowledge of data analytics and visualization skills will be favorably considered.
  • Interest in experimenting and leveraging AI and digital tools in daily work.
SO DRAMA! ENTERTAINM
SO DRAMA! ENTERTAINMENT
via MyCareersFuture
மேலும் பார்க்க
Executive (Children and Youth Programs)
$2500 - $4000

• Support the smooth running of the Children Enrichment Programme and Youth Enrichment Programme, including but not limited to activities such as planning of centre-based activities, collection of supporting documents, liaison with the vendors/tutors, chaperoning students on outings, manage volunteers, communications with the students and their parents, and maintaining discipline and order of the students.

• Manage the Hot Lunch programme, including liaising with the cook regarding recipes and quantity, purchase of cooking ingredients, overseeing volunteers for the distribution of food, and managing logistics for food collection by beneficiaries.

• Support the smooth running of the FRESH programme, including briefing of volunteers and students, allocation and distribution of vouchers, collation of receipts, and documentation of paperwork for grant claims and audit.

• Stock-taking, distribution, and keeping record of donated items, including preparation of donation-in-kind issuance forms for food, non-food, and voucher donations.

• Ensuring cleanliness, safety, and proper functioning of the Centre, including rostering of cleaning staff, stock-taking and topping up of office, kitchen, and classroom supplies, and ensuring upkeep / maintenance of equipment (aircon, water filter, light bulbs, CCTV, ad-hoc repairs, etc).

• Preparation of monthly vendor time-sheets, and ad-hoc donation-in-kind issuance forms for food, non-food, and voucher donations, including birthday and Christmas gifts where necessary.

• Keeping proper record of activities, beneficiaries, volunteers, and other information in Shared Folder and preparation of reports for quarterly Board Meetings.

• Responding to ad-hoc emails, phone calls, or walk-in queries. Occasional assistance to provide evening / Saturday coverage when required.

• Other duties as assigned by the Centre Manager / CEO.

• Support the smooth running of the Children Enrichment Programme and Youth Enrichment Programme, including but not limited to activities such as planning of centre-based activities, collection of supporting documents, liaison with the vendors/tutors, chaperoning students on outings, manage volunteers, communications with the students and their parents, and maintaining discipline and order of the students.

• Manage the Hot Lunch programme, including liaising with the cook regarding recipes and quantity, purchase of cooking ingredients, overseeing volunteers for the distribution of food, and managing logistics for food collection by beneficiaries.

• Support the smooth running of the FRESH programme, including briefing of volunteers and students, allocation and distribution of vouchers, collation of receipts, and documentation of paperwork for grant claims and audit.

• Stock-taking, distribution, and keeping record of donated items, including preparation of donation-in-kind issuance forms for food, non-food, and voucher donations.

• Ensuring cleanliness, safety, and proper functioning of the Centre, including rostering of cleaning staff, stock-taking and topping up of office, kitchen, and classroom supplies, and ensuring upkeep / maintenance of equipment (aircon, water filter, light bulbs, CCTV, ad-hoc repairs, etc).

• Preparation of monthly vendor time-sheets, and ad-hoc donation-in-kind issuance forms for food, non-food, and voucher donations, including birthday and Christmas gifts where necessary.

• Keeping proper record of activities, beneficiaries, volunteers, and other information in Shared Folder and preparation of reports for quarterly Board Meetings.

• Responding to ad-hoc emails, phone calls, or walk-in queries. Occasional assistance to provide evening / Saturday coverage when required.

• Other duties as assigned by the Centre Manager / CEO.

CHILDREN'S WISHING W
CHILDREN'S WISHING WELL
via MyCareersFuture
மேலும் பார்க்க
Helpdesk Agent - SPCT
$2500 - $2800

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required*

Responsibilities:

  • Password Reset Assistance: Respond to user requests for password resets promptly and efficiently, following established procedures and security protocols.
  • User Authentication: Verify user identities and ensure proper authorization before processing password reset requests.
  • Troubleshooting: Perform initial troubleshooting of basic account access issues to identify potential causes and solutions.
  • Documentation: Accurately document all user interactions and resolutions in the helpdesk ticketing system, ensuring thoroughness and clarity.
  • Escalation: Escalate complex or unresolved issues to appropriate technical teams or higher-level support personnel as needed, following escalation procedures.
  • User Education: Provide guidance and education to users on best practices for password management and account security.
  • Customer Service: Deliver exceptional customer service by maintaining a professional and courteous demeanor in all interactions with users, demonstrating empathy and understanding.
  • Adherence to Policies: Adhere to company policies, procedures, and security guidelines at all times to ensure the integrity and confidentiality of user accounts and data.
  • Continuous Improvement: Actively participate in training and professional development opportunities to enhance skills and knowledge related to password management and user support.

Requirements:

  • Education: Diploma or equivalent; additional certifications or coursework in IT or customer service is a plus.
  • Experience: 3 years of experience in a customer service or helpdesk role preferred, with specific experience in password reset support highly desirable.
  • Technical Skills: Basic understanding of computer systems, networks, and password management principles; familiarity with helpdesk ticketing systems is advantageous.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical users.
  • Problem-Solving Abilities: Strong problem-solving skills and the ability to troubleshoot and resolve basic technical issues independently.
  • Customer Focus: Dedication to providing exceptional customer service and maintaining a positive user experience.
  • Team Player: Ability to collaborate effectively with team members and other support personnel to achieve common goals.
  • Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
  • Attention to Detail: Meticulous attention to detail and accuracy in documenting user interactions and resolutions.
  • Able to commit to rotating shifts & weekend support
  • Singaporean(s) Only

If you are passionate about helping users and ensuring their satisfaction through prompt and effective support, we encourage you to apply for this position. Join our team and play a crucial role in facilitating user access and enhancing overall productivity within our organization.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required*

Responsibilities:

  • Password Reset Assistance: Respond to user requests for password resets promptly and efficiently, following established procedures and security protocols.
  • User Authentication: Verify user identities and ensure proper authorization before processing password reset requests.
  • Troubleshooting: Perform initial troubleshooting of basic account access issues to identify potential causes and solutions.
  • Documentation: Accurately document all user interactions and resolutions in the helpdesk ticketing system, ensuring thoroughness and clarity.
  • Escalation: Escalate complex or unresolved issues to appropriate technical teams or higher-level support personnel as needed, following escalation procedures.
  • User Education: Provide guidance and education to users on best practices for password management and account security.
  • Customer Service: Deliver exceptional customer service by maintaining a professional and courteous demeanor in all interactions with users, demonstrating empathy and understanding.
  • Adherence to Policies: Adhere to company policies, procedures, and security guidelines at all times to ensure the integrity and confidentiality of user accounts and data.
  • Continuous Improvement: Actively participate in training and professional development opportunities to enhance skills and knowledge related to password management and user support.

Requirements:

  • Education: Diploma or equivalent; additional certifications or coursework in IT or customer service is a plus.
  • Experience: 3 years of experience in a customer service or helpdesk role preferred, with specific experience in password reset support highly desirable.
  • Technical Skills: Basic understanding of computer systems, networks, and password management principles; familiarity with helpdesk ticketing systems is advantageous.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical users.
  • Problem-Solving Abilities: Strong problem-solving skills and the ability to troubleshoot and resolve basic technical issues independently.
  • Customer Focus: Dedication to providing exceptional customer service and maintaining a positive user experience.
  • Team Player: Ability to collaborate effectively with team members and other support personnel to achieve common goals.
  • Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
  • Attention to Detail: Meticulous attention to detail and accuracy in documenting user interactions and resolutions.
  • Able to commit to rotating shifts & weekend support
  • Singaporean(s) Only

If you are passionate about helping users and ensuring their satisfaction through prompt and effective support, we encourage you to apply for this position. Join our team and play a crucial role in facilitating user access and enhancing overall productivity within our organization.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

SCIENTEC CONSULTING PTE. L
SCIENTEC CONSULTING PTE. LTD.
via MyCareersFuture
மேலும் பார்க்க
Call Centre Executive - SPCT
$2500 - $3000

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required*

Responsibilities:

  • Password Reset Assistance: Respond to user requests for password resets promptly and efficiently, following established procedures and security protocols.
  • User Authentication: Verify user identities and ensure proper authorization before processing password reset requests.
  • Troubleshooting: Perform initial troubleshooting of basic account access issues to identify potential causes and solutions.
  • Documentation: Accurately document all user interactions and resolutions in the helpdesk ticketing system, ensuring thoroughness and clarity.
  • Escalation: Escalate complex or unresolved issues to appropriate technical teams or higher-level support personnel as needed, following escalation procedures.
  • User Education: Provide guidance and education to users on best practices for password management and account security.
  • Customer Service: Deliver exceptional customer service by maintaining a professional and courteous demeanor in all interactions with users, demonstrating empathy and understanding.
  • Adherence to Policies: Adhere to company policies, procedures, and security guidelines at all times to ensure the integrity and confidentiality of user accounts and data.
  • Continuous Improvement: Actively participate in training and professional development opportunities to enhance skills and knowledge related to password management and user support.

Requirements:

  • Education: Diploma or equivalent; additional certifications or coursework in IT or customer service is a plus.
  • Experience: 3 years of experience in a customer service or helpdesk role preferred, with specific experience in password reset support highly desirable.
  • Technical Skills: Basic understanding of computer systems, networks, and password management principles; familiarity with helpdesk ticketing systems is advantageous.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical users.
  • Problem-Solving Abilities: Strong problem-solving skills and the ability to troubleshoot and resolve basic technical issues independently.
  • Customer Focus: Dedication to providing exceptional customer service and maintaining a positive user experience.
  • Team Player: Ability to collaborate effectively with team members and other support personnel to achieve common goals.
  • Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
  • Attention to Detail: Meticulous attention to detail and accuracy in documenting user interactions and resolutions.
  • Able to commit to rotating shifts & weekend support
  • Singaporean(s) Only

If you are passionate about helping users and ensuring their satisfaction through prompt and effective support, we encourage you to apply for this position. Join our team and play a crucial role in facilitating user access and enhancing overall productivity within our organization.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required*

Responsibilities:

  • Password Reset Assistance: Respond to user requests for password resets promptly and efficiently, following established procedures and security protocols.
  • User Authentication: Verify user identities and ensure proper authorization before processing password reset requests.
  • Troubleshooting: Perform initial troubleshooting of basic account access issues to identify potential causes and solutions.
  • Documentation: Accurately document all user interactions and resolutions in the helpdesk ticketing system, ensuring thoroughness and clarity.
  • Escalation: Escalate complex or unresolved issues to appropriate technical teams or higher-level support personnel as needed, following escalation procedures.
  • User Education: Provide guidance and education to users on best practices for password management and account security.
  • Customer Service: Deliver exceptional customer service by maintaining a professional and courteous demeanor in all interactions with users, demonstrating empathy and understanding.
  • Adherence to Policies: Adhere to company policies, procedures, and security guidelines at all times to ensure the integrity and confidentiality of user accounts and data.
  • Continuous Improvement: Actively participate in training and professional development opportunities to enhance skills and knowledge related to password management and user support.

Requirements:

  • Education: Diploma or equivalent; additional certifications or coursework in IT or customer service is a plus.
  • Experience: 3 years of experience in a customer service or helpdesk role preferred, with specific experience in password reset support highly desirable.
  • Technical Skills: Basic understanding of computer systems, networks, and password management principles; familiarity with helpdesk ticketing systems is advantageous.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical users.
  • Problem-Solving Abilities: Strong problem-solving skills and the ability to troubleshoot and resolve basic technical issues independently.
  • Customer Focus: Dedication to providing exceptional customer service and maintaining a positive user experience.
  • Team Player: Ability to collaborate effectively with team members and other support personnel to achieve common goals.
  • Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
  • Attention to Detail: Meticulous attention to detail and accuracy in documenting user interactions and resolutions.
  • Able to commit to rotating shifts & weekend support
  • Singaporean(s) Only

If you are passionate about helping users and ensuring their satisfaction through prompt and effective support, we encourage you to apply for this position. Join our team and play a crucial role in facilitating user access and enhancing overall productivity within our organization.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

SCIENTEC CONSULTING PTE. L
SCIENTEC CONSULTING PTE. LTD.
via MyCareersFuture
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